The problem

Opening a second location meant offering benefits and ramping recruiting— but disconnected systems were still a manual time suck.

The solution

As a happy When I Work customer, Doug added preferred partner Rippling to create a system that connects scheduling, time tracking, payroll, and compliance in a way that makes life easier.

Doug Harvey has been a happy When I Work customer for years. So when he found his franchise expanding from one location to two, he knew he needed to find a better alternative for the back office admin work that was taking up a ton of his time with his current solution, Quickbooks.

Because Rippling is the When I Work preferred payroll and HR partner, Doug knew that he could create a unified system that kept his staff happy and saved him time every week. He kept When I Work for scheduling and time tracking and added in payroll and benefits through Rippling. Once timesheets are approved in When I Work, the data flows into Rippling, updating without the need for exports and spreadsheets. Rippling handles all the benefits and compliance for him, too, including 401K contributions and tax-compliant manual adjustments, in just a few clicks.

The biggest change for Doug and his team has been recruiting. By moving that into Rippling, he replaced his manual process with an automated workflow that securely handles all the information he needs to collect, from I-9 data to uniform sizes.

Trusting When I Work to go with preferred partner Rippling has paid off huge for Doug and his team, not only in time savings, but in peace of mind.

“We don’t have an HR department, we’re not that kind of size. So how do I round out the edges? When I Work and Rippling have been a pretty big game changer for us.”
-Doug Harvey, The UPS Store Franchisee

“We don’t have an HR department, we’re not that kind of size. So how do I round out the edges? When I Work and Rippling have been a pretty big game changer for us.”
-Doug Harvey, The UPS Store Franchisee

Favorite features

Scheduling
Time Tracking
Compliance
Benefits
Payroll