BEAUTY & WELLNESS
How The Glow Lounge Scaled Scheduling And Empowered Staff With When I Work
The problem
Managing schedules for multiple salons with part-time staff, students, and seasonal demand was overwhelming. Paper schedules led to missed shifts, double-bookings, and endless texting.
The solution
The Glow Lounge switched to When I Work for a single, easy-to-use platform that keeps every location, employee, and shift organized.
When The Glow Lounge opened its first salon in 2011, scheduling was simple—just a few employees at one location. But as they expanded to four salons across the Twin Cities, keeping track of shifts, availability, and staff preferences quickly became a challenge.
After implementing When I Work, scheduling became streamlined and stress-free. Managers can build quarterly schedules in a day, staff can manage their own availability, and everyone stays aligned, without the chaos. When I Work gives them visibility and helps balance seasonal demand, manage multiple locations, and give staff flexibility to fit around their lives.
With When I Work, The Glow Lounge has the flexibility to scale, adapt, and continue delivering on its mission to provide a great tan and a great experience, for clients and employees.
“We’ve grown from one salon to four, and When I Work has scaled with us every step of the way. It’s simple, efficient, and saves us countless hours.” -Krin Madsen, Chief Brand Officer & Director of Operations
“It’s made communication faster and scheduling fairer. Everyone knows what’s expected of them.” -Anna Wislinsky, Assistant Director of Operations
After implementing When I Work, scheduling became streamlined and stress-free. Managers can build quarterly schedules in a day, staff can manage their own availability, and everyone stays aligned, without the chaos. When I Work gives them visibility and helps balance seasonal demand, manage multiple locations, and give staff flexibility to fit around their lives.
With When I Work, The Glow Lounge has the flexibility to scale, adapt, and continue delivering on its mission to provide a great tan and a great experience, for clients and employees.
“We’ve grown from one salon to four, and When I Work has scaled with us every step of the way. It’s simple, efficient, and saves us countless hours.” -Krin Madsen, Chief Brand Officer & Director of Operations
“It’s made communication faster and scheduling fairer. Everyone knows what’s expected of them.” -Anna Wislinsky, Assistant Director of Operations