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How Handzy Shop & Studio Made Back Office Admin Easier With When I Work And Rippling
The problem
Making the switch from a local accountant to a legacy payroll system was disastrous and demeaning, so co-owners Suzy and Brittany started looking for a better option.
The solution
Already long-time fans of When I Work, they decided to trust their scheduling app’s preferred payroll partner, Rippling, and they’ve never been happier.
Suzy and Brittney started Handzy Shop & Studio more than a decade ago, and When I Work was their first and only employee scheduling system. They use it to manage a team of 5-10 seasonal employees with accountability and flexibility.
After their local accountant retired, they needed a better payroll solution. They tried a legacy solution, but the switch was terrible. Then, they saw When I Work advertising preferred payroll partner, Rippling, and decided to give it a try. What they found was incredible customer service, a connected system that made their lives easier, and a better onboarding experience for their seasonal employees.
Before the integration, Suzy had to manually export payroll hours from When I Work and type them into a separate payroll portal. Now that data flows into Rippling with one click. This gives them faster payroll runs and better accuracy, without the chance for human error. Plus, they’re saving time in onboarding, without having to hound their employees constantly. What used to take weeks, now only takes a few days.
Making the switch from a legacy payroll provider to a connected system has helped Brittney and Suzy save time, streamline their onboarding process, and help them be more confident in their back office admin.
“We’re two people trying to do 25 different jobs. We’re graphic designers. We’re storekeepers. We’re not bookkeepers. I mean, we are because we have to be, but it’s just easier with When I Work and Rippling.”
-Brittney, Handzy Shop & Studio Co-owner
“We’re two people trying to do 25 different jobs. We’re graphic designers. We’re storekeepers. We’re not bookkeepers. I mean, we are because we have to be, but it’s just easier with When I Work and Rippling.”
-Brittney, Handzy Shop & Studio Co-owner