Healthcare
Scheduling and team communication made easy
Problem
Creating the schedule for more than 100 employees in excel was time consuming and didn't give Josiah needed visibility into staff availability across locations.
Solution
Since switching to When I Work, Josiah has reduced his scheduling time by 60%. His team loves the team messaging features available because it keeps communication lines open for everyone.
Josiah Gin is the Facilities Manager at Coury & Buehler Physical Therapy— which operates in several locations across Orange County, California. While Josiah still serves as a Physical Therapy Aide, one of his main responsibilities as Facilities Manager is creating the weekly schedule for the practice.
Before When I Work, Josiah was using spreadsheets to make the schedule, which he said, “took forever.” Having visibility to staff availability was difficult to manage in this process. He knew there had to be a better way to manage scheduling.
Josiah chose When I Work for Coury & Buehler Physical Therapy because everything you need for scheduling is housed all in one place— compared to multiple spreadsheets. The Coury & Buehler Physical Therapy staff also uses the Team Messaging feature frequently to keep lines of communication open throughout the team. Since using When I Work, Josiah has seen an increase in employee accountability, improved team communication, and says, “[It] saves a lot of time!” when putting together the weekly schedule.
With the time that he’s saved each week using When I Work, Josiah can ensure patients are receiving the highest level of care and the practice can focus on their mission to relieve pain, retrain movement, and restore function for every patient.
With the time that he’s saved each week using When I Work, Josiah can ensure patients are receiving the highest level of care and the practice can focus on their mission to relieve pain, retrain movement, and restore function for every patient.